Quality Assurance Program

X Technologies has developed and implemented a quality management system to fully satisfy the needs of our customers and improve the management of our company. X Technologies’ quality system is  CMMi Maturity Level 3 appraised and conforms to SAE AS9100 rev. B and ISO 9001:2000.

The Quality Management System used by X Technologies assures the quality of its products and/or services. In addition, this system provides the requirements to:

1) Demonstrate the ability to provide consistent products that meet customer and applicable regulatory requirements, and

2) Address customer satisfaction through the effective application of the quality system, including processes for continuous improvement and the prevention of nonconformity.

X Technologies establishes, implements and maintains documented procedures to control all documentation and data that relate to quality system requirements.  It also includes documents of external origin such as standards and customer drawings. It is the responsibility of the Quality Assurance Manager and the assigned holders of quality system documents to maintain quality system documentation.

Documents and data are reviewed and approved for adequacy by the Quality Assurance Department. These controls ensure that:      

1) All documents, instructions and procedures are adequate for their intended purpose.

2) Correct documents, instructions, procedures, processes, job travelers and QA forms are available at effected work locations and/or are accessible to appropriate personnel.

3) Obsolete documents are promptly removed from all points of issue or use.

4) Revision levels of documents can be readily identified.

X Technologies coordinates document changes if needed with customer and regulatory authorities in accordance with contract or regulatory requirements. 

X Technologies selects sub-contractors/suppliers based on an evaluation of their ability to meet the specified requirements and established criteria. The company has developed an Approved Supplier List (ASL) of preferred suppliers based on researched ratings through the Better Business Bureau, the Excluded Parties Listing (EPL), the Central Contract Registry and the Small Business Administration (SBA) along with past performance directly experienced on previous projects.  Where sources are scarce and a potential subcontractor/supplier is identified that does not appear on the preferred list, X Technologies makes every effort to evaluate the identified subcontractor/supplier’s track record through the same sources listed above in order to establish a reasonable assessment for the levels of quality and reliability to be expected.

X-Technologies establishes, implements and maintains documented procedures to ensure that nonconforming materials, parts or products are prevented from inadvertent use and/or additional processing without review and disposition from authorized personnel. Our Production Manager is responsible for the Control of Nonconforming Product. Nonconforming materials, parts or products are reviewed in accordance with documented procedures and may be accepted under concession by a relevant authority, and where applicable, by the customer only if all regulatory requirements are met. Records of the nature of nonconformities and any subsequent actions taken, including concessions obtained are maintained according to quality procedures. Reworked/repaired items are re-inspected in accordance with the same documented procedures as conforming products to ensure conformance.

X-Technologies does not use dispositions of use-as-is or repair, unless specifically authorized by the
customer, if:

1) The product is produced to customer design.

2) The nonconformity conformity results in a departure from the customer requirements.

3) Product found to be nonconforming after delivery will require corrective actions.

In addition to any contract or regulatory authority reporting requirements, X Technologies system provides for timely reporting of delivered nonconforming product that may affect reliability or safety.

This notification shall include a clear description of the nonconformity, which includes as necessary parts affected, part numbers, revisions, quantity, and date(s) delivered. Depending on the nonconformity, this may include suppliers, internal parties, customers, and regulatory authoritie